Our aim in this policy is to make clear to our visitors and customers how we collect, store, protect, and use personally identifiable data and how your data can be updated or removed. We have included every aspect we can identify, however, if you have any questions which are not answered by this policy, we are of course available to answer these.
The sections of this policy are:
1. To whom does this Privacy Statement apply?
This Privacy Statement applies to everyone whose personal data are processed in the context of our service provision.
2. What personal data do we process?
Depending on your level interaction with us, will gather and store various types information. The personal data we process in relation to you are:
3. For which purposes do we process your personal data?
We may use your personal data for the following purposes:
4. The legal basis for the processing of your personal data
We process your personal data only when this is permitted on grounds of one of the legal bases cited in the GDPR. The legal basis of processing personal data are:
5. How long do we use and store your personal data?
We will not keep your personal data longer than strictly necessary for the purposes for which they are processed.
All the information will be stored as long as the application exists or until you delete it by yourself or when you ask us to delete your information via the feedback form or e-mail.
6. Who has access to your personal data?
We must share your information with certain parties so as to ensure we can provide the best possible service. We only share your information when and where necessary. We only share with them the required information. All our suppliers in Europe follow GDPR guidelines.
For instance, we share your phonenumber with the SMS-provider Twilio (www.twilio.com) for sending you SMS and to verify your phone number. We also share your information with service providers who process data on our behalf, such as credit card processors and customer management systems.
7. Transfer of personal data to countries outside the EEA
Some of our services, notably emails and data storage, are provided by external suppliers. These may process and store personal information on their servers in many countries around the world. They may process and store your personal information on a server located outside the country where you live and some parties may be located outside the EEA. When applicable, we have taken appropriate security measures for sharing the personal data.
8. How do we keep your personal data safe?
We do our utmost to take appropriate technical and organizational security measures to protect against the loss, abuse and alteration of your personal data for which we are responsible.
9. Your rights
Under the GDPR you have certain rights regarding your personal data. These rights are the right to:
If you do not agree with the way we handle your personal data, you also have the right to submit a complaint with the Data protection authority of your country.
10. Our contact details
To delete your account , simply go to ‘My Tools’ as a business subscriber or ‘Profile Hub’ as a Client subscriber and click ‘Deletete Account’. You can also contact us for account and data deletion or comments with regard to how we handle your personal data at: info@branchhub.app
You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please email us at info@branchhub.app